Contact Us

Contact FISH PET SUPPLIES

We're Here to Help With Your Pet Shopping Experience

Welcome to the FISH PET SUPPLIES customer support page!

Have a question about our pet toys, aquarium supplies, accessories, or an existing order? Our customer support team is here to help you find the information you need.

Whether you need assistance with product details, order tracking, shipping, returns, refunds, or general store inquiries, you can reach us using the contact information below.

Customer Support

For questions or assistance, please contact us by email.

Email: doblerlabreque845@hotmail.com

Website: https://fishpetsupplies.com

When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible.

Providing this information helps us identify your purchase and respond to your inquiry more efficiently.

How We Can Help

At FISH PET SUPPLIES, we aim to make online pet shopping convenient and straightforward.

Our customer support team can assist with:

  • Product Questions: Information about pet toys, aquarium supplies, accessories, product specifications, and availability.

  • Order Assistance: Questions about order confirmations, processing, and purchase details.

  • Shipping & Tracking: Assistance with shipment tracking, estimated delivery information, and shipping-related concerns.

  • Delivery Issues: Help with delayed, missing, or incorrectly delivered packages.

  • Returns & Refunds: Information about return eligibility, refund requests, and return procedures.

  • Damaged or Incorrect Items: Assistance if a product arrives damaged, defective, incomplete, or different from your order.

  • Order Changes & Cancellations: Requests to modify or cancel eligible orders before shipment.

  • Exchanges & Replacements: Guidance regarding eligible product exchanges or replacements.

  • General Inquiries: Questions about our website, store policies, and shopping experience.

We aim to provide clear, helpful communication for every customer inquiry.

Order Support & Tracking

If you need help locating your order or reviewing its shipping status, please email our customer support team.

For faster assistance, include:

  1. Your order number.

  2. Your full name.

  3. The email address associated with your order.

  4. A brief description of your question or concern.

If tracking information is available, our team can help you review the shipment details and determine the appropriate next steps.

Damaged, Defective, or Incorrect Orders

We recommend inspecting your order when it arrives.

If a product is damaged, defective, missing, or different from what you ordered, please contact us as soon as possible.

To help us evaluate your request, provide:

  • Your order number.

  • The name of the affected product.

  • A brief explanation of the issue.

  • Clear photographs of the product and packaging, where appropriate.

Our team will review the information and assist with an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

Returns, Refunds & Cancellations

If you would like to request a return, check the status of a refund, or cancel an eligible order, please contact us at doblerlabreque845@hotmail.com.

We offer a 14-day return request window for eligible purchases, subject to the conditions described in our Return & Refund Policy.

Please contact us before sending merchandise back so we can provide the correct return instructions.

For shipping and delivery information, please review our Shipping Policy.

Business Address

FISH PET SUPPLIES

11030 Evergreen Way
Everett, WA 98204
United States

Please note: Our business address is provided for general contact purposes. It is not necessarily an authorized product return location. Please request return instructions before mailing any merchandise.

Get in Touch With FISH PET SUPPLIES

We appreciate your interest in our store and welcome your questions, comments, and feedback.

Whether you're shopping for dog toys, cat toys, bird accessories, fish and aquarium supplies, or other pet essentials, our customer support team is available by email.

Store Name: FISH PET SUPPLIES

Official Website: https://fishpetsupplies.com

Customer Support Email: doblerlabreque845@hotmail.com

Business Address:

11030 Evergreen Way
Everett, WA 98204
United States

Thank you for choosing FISH PET SUPPLIES. We appreciate your business and look forward to assisting you with your pet shopping needs.